Global Importer of Record (IOR) Services

TLS Techno provides reliable and fully compliant Global Importer of Record (IOR) services to ensure seamless cross-border shipments for IT equipment, telecom, medical devices, industrial hardware, and other sensitive goods. With a network spanning multiple countries and deep expertise in local customs regulations, we take care of the legal importation process so you can focus on expanding your global reach without administrative delays or penalties.

What is an Importer of Record (IOR)?

An Importer of Record (IOR) is the legally recognized entity responsible for ensuring that imported goods comply with the destination country’s laws, regulations, and import requirements. This includes handling import documentation, paying duties and taxes, and ensuring proper classification and licensing.

TLS Techno acts as your IOR when you don’t have a local entity, eliminating barriers to global trade and accelerating your time to market.

What We Handle as Your IOR Partner?

TLS Techno supports import operations Globally across North America, Europe, the Middle East, and the Asia-Pacific region. Whether you’re shipping servers to Singapore, networking gear to Germany, or medical equipment to the UAE, we have in-country partners and licenses to legally handle imports on your behalf.
We cover:

High-compliance regions (EU, GCC, ASEAN, etc.)
Restricted markets requiring specialized licenses
Industries with complex import laws (IT, healthcare, energy, etc.)

Why Choose Us?

When importing specialized equipment internationally, any small mistake in documentation, valuation, or licensing can lead to costly delays, penalties, or seizures. We bring a decade of experience in navigating the complexity of global customs. Our team ensures your cargo is cleared quickly and in full compliance, without needing a local business entity.

Valid IOR representation in over 60 countries
HS code classification and compliance checks
Import licenses, permits, and tax registrations
Customs brokerage and regulatory submissions
Documentation management and proof of delivery

From first-mile pickup to final customs clearance, we streamline every step.

Who Needs Our IOR Services?

If your business exports goods from a country where you do not have a registered entity, you need an IOR. TLS Techno works with:
Information Technology (IT) – Routers, servers, switches, laptops
Telecommunications – Networking tools, antennas, signal gear
Medical & Healthcare – Imaging devices, diagnostics equipment
Industrial & Manufacturing – PLCs, robotics, production machinery
Aerospace & Defense – Non-restricted tech and instrumentation

FAQs About Importer of Record (IOR)

What’s the difference between an Importer of Record and a consignee?

The IOR is legally liable for compliance, documentation, and import duties. A consignee is the receiver of goods, but may not handle legal import responsibilities.

Can I use TLS Techno as my IOR even if I don’t have a local office in the destination country?

Yes, that’s exactly what we do. TLS Techno provides IOR representation when you don’t have a legal presence in the importing country.

Which documents are required for IOR shipments?

Typically, commercial invoices, packing lists, import licenses (if applicable), HS code declarations, and end-user certificates. We handle all documentation on your behalf.

Is TLS Techno compliant with local and international regulations?

Absolutely. We stay updated with global customs policies, including dual-use and restricted goods, and hold relevant certifications and licenses per region.

Can I track my IOR shipments through TLS Techno?

Yes, we offer end-to-end shipment tracking and real-time updates, along with proof of delivery and full documentation for customs audits.

If You Have Any Questions, Feel Free to Reach Out To Us!

Opening Hours

Monday - Friday

6:00 AM - 10:00 PM (ACST)

Saturday – Sunday:

9:00 AM - 10:00 PM (ACST)